MAZDA Car Payment Relief

LENDERS AND AUTO LOAN RELIEF PROGRAMS

As the effects of the COVID-19 pandemic become increasingly burdensome, many Mazda owners are challenged by a tight financial situation. If you are strapped because of unexpected medical bills, a layoff, or any other factors related to the pandemic, you may find financial relief on your Mazda car loan payment for a short period.

WHAT IS MAZDA CAPITAL SERVICES DOING TO ASSIST CUSTOMERS?

Many Mazda vehicles have been financed through Mazda Capital Services with Chase Auto, which is Mazda's most significant financing partner. While some auto lenders have published specific requirements for those seeking loan relief as well as specific details about their relief program, Chase Auto has not. Instead, it is reviewing each case individually. You are encouraged to contact Chase Auto by phone to learn about the specific auto loan relief options that you could qualify for.

END OF LEASE OPTIONS

The pandemic has also impacted the end-of-lease plans for some Mazda customers. As the end of your lease approaches, you may not want to trade up to a new Mazda at this time. If this is the case, you have the option to surrender your Mazda to your local dealership. For a stress-free drop-off process, call ahead to make arrangements. If you want to stay in your Mazda lease, you can request a short-term or monthly extension based on your needs.

LOAN DEFERMENT FAQS

WHAT IS A MAZDA LOAN DEFERMENT?

Mazda Capital Services may agree to a loan deferment in some cases. If you are offered a deferment, you are permitted to skip payments only during this deferment period. You are still required to make payments by their due date outside of this deferment period. The deferred payments must be paid at the end of the loan term, which will be extended by the length of the approved deferment.

HOW WILL A MAZDA LOAN DEFERMENT AFFECT MY CREDIT RATING?

If your Mazda lender agrees to a deferment, your credit score will not be affected negatively by skipped payments. However, your credit rating could be impaired by late or missed payments that fall outside of the approved deferment period.

HOW DO I REQUEST A MAZDA LOAN DEFERMENT?

To qualify for a deferment or other forms of loan relief available through your Mazda lender, you must directly contact the lender. You can do so by phone or via the lender’s website or mobile app. You should request loan relief before you miss your first payment.